We very much hope that both you and your child will be happy throughout his / her stay with the Group. If you do have any complaints or comments, please ensure that we are told as quickly as possible. Normally, you should address your complaint or comment initially to the section leader. If you cannot resolve your complaint with the section leader, or if the complaint involves the section leader, please contact the Group Scout Leader. We will, always try to resolve your complaints in an amicable way without going through a formal procedure.

We always appreciate your observations about your sons’ and daughters’ Scouting – what they enjoy and what they do not enjoy, what activities they would like do in future. We can ask them what they like doing and what they want to do, but we benefit from whatever input you can give us to help improve the Scouting we offer in Beavers, Cubs and Scouts.